Legal
Privacy Policy
Last updated: January 2026 • Official Platform: benzwell.in
At BENZWELL (accessible via benzwell.in), we prioritize the privacy and security of our customers. This Privacy Policy document outlines the types of information that is collected and recorded by BenzWell and how we use it.
1. Information We Collect
When you register for an account, verify via OTP, or purchase a digital product, we collect:
- Name and email address for account identification and digital fulfillment.
- Phone number for order verification and transaction notices.
- Transaction identifiers and payment metadata provided by Razorpay.
- Technical access logs including IP address and browser user-agent when downloading files.
2. How We Use Your Information
We use your information strictly to:
- Provide, operate, and maintain the BenzWell digital store.
- Verify entitlement and generate secure signed download links for purchased files.
- Send transactional emails including verification OTPs, welcome guides, and order invoices.
- Prevent fraudulent transactions and unauthorized distribution of intellectual property.
3. Payment Information Security
We do not store your complete credit/debit card numbers, CVVs, or UPI PINs on our servers. All payment transactions are securely processed directly through Razorpay, a PCI-DSS Level 1 compliant payment processor.
4. Contact Us
If you have questions regarding your data or wish to request data erasure, please contact us at info@benzwell.in.